Team number features Call Distribution Management Calls distributed across teams Call queuing and comfort prompts Time of day service windows Number translation on CLI Call barring VIP numbers   Managers can view team availability Managers can log staff in or out of specific teams Specialists can log in or out of specific teams IVR Services   Agent Productivity Automated attendant Notice boards Interview sessions Announcement services with transfer Multi-lingual support   Whispered call introduction Screen pop at any web terminal Integrate with CRM applications Call statistic